FAQ

KnowledgeDo I have to buy a casket from the funeral home?

Absolutely not. According to the Federal Trade Commission (FTC), funeral homes must accept caskets that consumers have purchased from any source.

What if they change the price of the funeral service because I purchased a casket from Bott Casket?

That would be against the law. A funeral home may not adjust your price because you didn’t buy a casket from them. They can’t even charge you a ‘handling fee’, refuse to use the casket you purchased somewhere else or require you to be present when it’s delivered.

The funeral home said I need a casket to be cremated in. Is that correct? They are charging me a fortune for it!

Not one single state or local law requires that. As a matter of fact, the funeral home MUST tell you there are other options available or they are in violation of the law. You can use unfinished wood, pressed wood, fiberboard or even cardboard. We have a simple cardboard cremation container right here!

We encourage EVERYONE to visit www.consumer.ftc.gov/articles/0300-ftc-funeral-rule to learn the rules for themselves. Trust us, you’ll be glad you did!